Ordering Information

Payments

PayPal

All of our online transactions are handled by PayPal. This will be convenient if you already have a PayPal account.

At the PayPal screen you will be offered the option to pay with your account, or create a new account if you do not have one.

If you prefer not to set up an account with PayPal, you can still just use a credit card on their site to pay for your order without having to create an account for yourself.

Visa, MasterCard, Discover, AMEX, PayPal

Check/Money Order

Checks should be made out to:

Claire Marie Miller Seminars
Claire Marie Miller 
8703 Rollingwood Rd.
Chapel Hill, NC 27516

Personal and business checks will be held for up to 10 business days to ensure payment clears before an order is shipped.

Shipping

Shipping times are approximate. Please note that some items are shipped in separate packages and may arrive separately. Please allow an appropriate amount of time for additional packages to arrive.

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Ship times for AK, HI, VI, PR or GU will be on the longer side of estimated delivery times.

Flat Rate Shipping

We charge a flat rate for all products.

Domestic (US 48 lower states)
  • UPS Flat Rate - ($12+$2 each add'l product)
    (some products may have additional shipping fees - this will be displayed on the product information page where applicable)
AK/HI/AS/FSM/GU/MI/MP/PW/PR/VI and Canada Provinces
  • UPS Flat Rate - ($16+$4 each add'l product)
    (some products may have additional shipping fees - this will be displayed on the product information page where applicable)

Order Processing Time

From the time we receive your order until the time it leaves our offices. This time period includes security verification and printing. The average order processing time is 3-5 business days.

Delivery Expectations

Adding the order processing time to the shipping time determines the estimated total delivery time for your order. Orders completed after 3:00pm Eastern Time will not ship until the next business day.

Returns

Defective Products

Any defective item will be replaced with an identical item, or can be exchanged for store credit to select an alternate item if we do not have a matching replacement item in stock.

Shipping charges are waived on any replacement items.

Before sending any item back to Claire Marie Miller Seminars, please contact us to start the exchange process.

Incorrect Item Shipped

If there is a mistake in the item shipped to you, please let us know as soon as possible so we can replace it for you.

Change of Mind

ALL sales are final. Items purchased, once opened, may not be returned or exchanged, unless they are defective.

If there is any problem with your order, You MUST contact us within 24hrs of receiving your order to start the return process.